Performance Coaching and Measurement
Designed to meet the ever changing needs of companies who are regularly evaluating and coaching/mentoring their employees or managers our solution is unique in the level of flexibility available to you to meet your competency measurement and coaching needs.
Our solution provides the ability to consistently measure, coach and develop your staff against YOUR competency model no-one else’s.
Based on real evaluation of activities, multiple activities can be evaluated and used as a basis for regular coaching or mentoring.
Being Internet based the solution is simple and easy to use across all your teams as well as across all your branches anywhere in the world.
- Your Team Leaders will love the simplicity of use as well as the fantastic reporting capabilities.
- Your employees will love the easy access to their evaluation and coaching results, even from home!
Our Solution is completely configurable so that your Key Performance Indicators and service measures are used as the basis for measurement – not ours !
Benefits
- Instant Implementation
- Instant access anywhere in the world
- No additional technology is required (other than internet access) saving thousands in hardware and ongoing technical support
- World leading simple and efficient evaluation interface
- Can be used for evaluation of all activities in a branch
- Automatic emails remind supervisors to complete evaluations and coaching on time.
- Executives and managers can monitor the performance of branches anywhere in the world centrally, safe in the knowledge that a uniform global standard is being applied
- Employees have access to their own performance results through a personal home page on the internet
- World Class, real time on-line reporting
Ensuring the success of Training
At TalkTactics we firmly believe that training without post training performance measurement and coaching is a poor training model. When implementing training followed by ongoing evaluation and coaching, you can be assured of measurable improvement within your teams’ performance. Our solution seamlessly integrates course outcomes with workplace evaluation, delivering true training effectiveness measurement.
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